Shipping Policy

Last Updated: March 2026

This Shipping Policy applies to all orders placed with Olsun Formulations.

We aim to process and deliver your orders as quickly and efficiently as possible.

1. Order Processing Time

Orders are typically processed within 1–3 business days.

  • Orders placed on weekends or public holidays will be processed on the next working day
  • Processing time may vary during high-demand periods or promotional sales

2. Shipping Time

Estimated delivery timelines:

  • Within India: 3–7 business days

Delivery times may vary depending on your location, courier availability, and external factors.

3. Shipping Charges

  • Shipping charges (if applicable) will be calculated and displayed at checkout
  • We may offer free shipping promotions from time to time

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS.

You can use this tracking number to monitor the status of your shipment.

5. Delays and Exceptions

While we strive to deliver orders on time, delays may occur due to factors beyond our control.

Olsun Formulations is not responsible for delays caused by:

  • Courier service disruptions
  • Weather conditions
  • Natural disasters or unforeseen events
  • Incorrect or incomplete shipping address provided by the customer

6. Incorrect Address / Failed Delivery

  • If an incorrect address is provided, delivery may fail or be delayed
  • Additional shipping charges may apply for re-delivery
  • We are not responsible for orders delivered to incorrectly provided addresses

7. Damaged or Lost Packages

If your order is:

  • Damaged during transit, or
  • Lost in shipping,

please contact us within 48 hours of delivery (or expected delivery date).

We will investigate the issue with the courier partner and assist you accordingly.

8. Contact Information

If you have any questions regarding shipping, please contact:

Olsun Formulations
Email: olsunformulation@gmail.com